Questions about an order’s status Queries for cashback or exchangesAssistance with upgrading account informationConcerns about debit, credit, or gift card chargesTechnical assistanceAssistance with Prime subscription or assistanceTaking care of cases of identity theft or fraudAssistance with Gift cards
Step 1: While logged in and also on the homepage, scroll to the bottom of the page and select “Help” within the “Let Us Help You” column.
Step 2: On the next page, hover over “Need More Help?” underneath the heading “Browse Help Topics.”
Step 3: Choose “Contact Us” from the right-hand menu.
Step 4: On the next page, select a broad cause of focus from the 4 options: “An Order I Placed,” “Devices,” “Digital Content and Services,” or “Prime or Something Else.”
Please contact cis@amazon.com if you have an issue with your account, such as an invoicing conflict.
Please send general inquiries to primary@amazon.com.
Conclusion
After placing an order, contact the seller as follows:Navigate to Your Orders. Look for your order on the list. Choose Ordering Issue. Choose your topic from the list that is displayed. Choose Contact seller.
Q) Is it necessary to pay for a Prime subscription?
