All furniture buyers on amazon can enjoy a return option of up to 30 days after delivery. The catch here is that a buyer may need to work with a specific carrier service to safely return their furniture. This means there may be some more expenses. This could be applied according to the size of the furniture and the condition in which it was originally delivered. Note that before amazon’s furniture return option is applied, the company will send out some quick solutions to help the affected customers. It is only when it has run out of options that it activates the return policy. Sometimes the product may come with a warranty. If this is applicable, you’ll need to reach out to the manufacturer directly. This move will make the return easier.
How Should The Affected Furniture Be Returned?
All furniture acquired on amazon and are to be returned must be shipped back with the accessories that they came with. These accessories can include the legs, and cushion. It can include all documents that were in the original shipping order. Make sure you repackage the furniture with the original wrapper it came with. If you heed the above requirements, your return order will be processed swiftly.
There’s a process to follow to return furniture you acquired on amazon due to damage or other causes. Buyers can return the furniture they purchase on the global e-commerce platform to one of their Hub Lockers. There are over 18k locations to do this and it is free and less complex when compared to returning through a post office. Make sure the furniture is repackaged in a wrapper that meets the standards of amazon. If it doesn’t meet the limits of amazon’s hub locker, it will not fit into it. If this happens, the only other option available is to return your furniture by mail. Here is how to do it:
Look for the returns section on the website
Type in your order number. That is the number on your shipping receipt
Pick, search, and add the furniture you want to return
Select your destination
You will be sent a drop-off code by email and a location reminder
Package the furniture and bring it with you to the drop-off location that amazon gave you
Input the drop-off code you were given
